Performance Analytics + Service Design

Performance Tracking Dashboard

Sports Authority of India

National Sports Repository System (NSRS) is a digital Management Information System which envisages to provide a comprehensive digital solution for all the major stakeholders such as Athletes, Coaches, Sports Scientists, Sports Training Centers, Federations and Administrators.

My Role

UX Designer

Team

1 year

Tools

Figma, Slack, Jira

Duration

1 year

Overview

/Challenge

/Challenge

/Challenge

It is an open platform of sports eco-system where Athletes, Coaches and Academies can analyse, tracking and monitoring performances. On successful registration, a Unique number (KID - Khelo India ID) for the user is generated, which is used for accessing the NSRS.

HPMs (High Performance Managers) were facing problems finding the content that they needed on a daily basis on the website. They needed a website that could cater to their requirements efficiently.

This project contains the user flows of the High Performance Manager’s views of the coach, athlete and sports academy assessments.

/Solution

/Solution

/Solution

We redesigned the user flow of the entire application to deliver a positive user experience. There are additional metrics on the website which uses AI prediction algorithms for performance trend analysis. Interviews were conducted at a SAI (Sports Authority of India) academy in Delhi to better understand user requirements.

/Impact

/Impact

/Impact

The redesigned Khelo India NSRS platform empowered High Performance Managers to navigate, track, and analyse athlete data with far greater ease and accuracy. The new design reduced friction and improved task efficiency across the ecosystem. There is 40% reduction in time required to locate athlete and coach data. 30% increase in task completion rate for performance assessments. Enhanced content discoverability through intuitive navigation and search. Strengthened collaboration between HPMs, coaches, and academies, fostering a more connected sports network.

Previous UI

Previous UI

Low Fidelity Wireframes

High Fidelity Wireframes

On clicking one of the athletes in the list or hover box in the graph, they are led to the athlete’s profile page where they can view rotation scores and practice repetition data.


There are tabs where the HPM can view all the practice videos and another tab where they can view all the achievements that the athlete has received

High Fidelity Wireframes

Athlete Dashboard

The HPM starts off by choosing the dashboard that they need to view which in this case, is athlete. The Gymnastics athlete dashboard shows a graph with data containing the default top 10 athletes practice scores from several rotations / routines that they have done in the selected duration. The dashboard also contains the most recent practice video, how the athletes have performed in a certain competition round and a list of all the athletes in the discipline for the HPM’s analysis of their performance as a whole.

On clicking one of the athletes in the list or hover box in the graph, they are led to the athlete’s profile page where they can view rotation scores and practice repetition data.


There are tabs where the HPM can view all the practice videos and another tab where they can view all the achievements that the athlete has received

On clicking one of the athletes in the list or hover box in the graph, they are led to the athlete’s profile page where they can view rotation scores and practice repetition data.


There are tabs where the HPM can view all the practice videos and another tab where they can view all the achievements that the athlete has received

On clicking one of the athletes in the list or hover box in the graph, they are led to the athlete’s profile page where they can view rotation scores and practice repetition data.


There are tabs where the HPM can view all the practice videos and another tab where they can view all the achievements that the athlete has received

Coach Assessment Dashboard

Once the HPM clicks on the coach assessment dashboard, a leaderboard is displayed with the top 3 coaches who have outperformed other coaches in terms of managing their athletes as well as their scores. The dashboard also shows a graph with the number of athletes and coaches in a particular center, their attendance data and a list of all the coaches in a selected sports center.

Coach Assessment Dashboard

Once the HPM clicks on the coach assessment dashboard, a leaderboard is displayed with the top 3 coaches who have outperformed other coaches in terms of managing their athletes as well as their scores. The dashboard also shows a graph with the number of athletes and coaches in a particular center, their attendance data and a list of all the coaches in a selected sports center.

Coach Assessment Dashboard

Once the HPM clicks on the coach assessment dashboard, a leaderboard is displayed with the top 3 coaches who have outperformed other coaches in terms of managing their athletes as well as their scores. The dashboard also shows a graph with the number of athletes and coaches in a particular center, their attendance data and a list of all the coaches in a selected sports center.

The coach’s individual profile contains their personal details which are relevant to the HPM. There is a section which displays a graph that assesses their athletes’ past and current average performance scores along with a line that analyses the former and forsees the future average performance score of the athletes.


The HPM can switch between viewing the coach’s current athletes and past athletes.

The coach’s individual profile contains their personal details which are relevant to the HPM. There is a section which displays a graph that assesses their athletes’ past and current average performance scores along with a line that analyses the former and forsees the future average performance score of the athletes.


The HPM can switch between viewing the coach’s current athletes and past athletes.

The coach’s individual profile contains their personal details which are relevant to the HPM. There is a section which displays a graph that assesses their athletes’ past and current average performance scores along with a line that analyses the former and forsees the future average performance score of the athletes.


The HPM can switch between viewing the coach’s current athletes and past athletes.